About Me
Engr. Md Shifat Ullah
BSC in Computer Science & Engineering , MBA
IT Professionals | Hospitality Expert | Technical Speaker & Writer
Strong technical infrastructure is the backbone of every successful operations.
I am an experienced IT professional and hospitality expert with a strong background in managing technology operations, system security, and digital infrastructure. With hands-on expertise in both technical and customer-centric environments, I bridge the gap between IT solutions and seamless hospitality service. As a technical mentor, I guide teams with clarity, empower them with practical knowledge, and ensure high-standard performance across all operations. My focus is on delivering reliable systems, smooth workflow coordination, and innovative solutions that enhance organizational efficiency and guest satisfaction.
From Rural Dreams to International IT Excellence
From a humble rural village background to leadership roles in global hospitality technology, my journey is defined by resilience, ambition, and a deep commitment to excellence. What began as a simple curiosity for computers grew into a professional pathway as a Computer Engineer. Through hard work and continuous learning, I earned the opportunity to serve as Head of IT for some of the world’s most prestigious international hotel brands—including Marriott’s Sheraton Hotel, Renaissance Hotel, and the renowned Radisson Hotel Group. In these roles, I led critical technology operations, strengthened digital security frameworks, and enabled seamless guest experiences through innovative IT solutions.
Today, my journey has expanded beyond the borders of my homeland. I am proudly contributing my expertise to the UAE’s world-class hospitality industry, delivering high-standard IT services in one of the most advanced and competitive markets in the world.
As a leader and mentor, I believe success is amplified when shared. Alongside my corporate responsibilities, I have empowered many individuals by sharing my technical knowledge, guiding their development, and helping them build rewarding careers in technology.
From a village boy with a dream to an international hospitality IT leader—my story stands as a testament to dedication, perseverance, and the limitless possibilities that come with passion and hard work.
Education